Society can save millions by paying more attention to the financial behavior of consumers. This is what Bank says in the report ‘Overarching view on the size and prevention of debts in the Netherlands’ that Bank publishes in the context of its 35-year existence.
Bank states in the report that the debtor and the relief services are currently being looked at too unilaterally. While current knowledge from behavioral sciences shows that laws, facilities and providers of products and services also play a major role in preventing money problems.
Society is responsible for debt
A large part of our behavior is unconscious behavior that is difficult to change. Prevention does not work if it makes it difficult for the consumer in other areas to make the right (financial) choices. Applying for premiums in advance is an example of encouraging debts. Just like the rising costs of forgetting to check out in public transport, or simply make purchases with your credit card and hundreds of euros can be red.
Backgrounds to the report
The report ‘Overarching view on the size and prevention of debts in the Netherlands’ is an adaptation of some parts of the manuscript of Bank researcher Tamara Madern (external PhD candidate at the University of Leiden).